Privacy Policy

Privacy Policy

Introduction

Welcome to https://exotic-car-collision-specialist.collision-talk.com (hereafter referred to as “Exotic Car Collision Specialist,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, usage, disclosure, and management of personal information in accordance with various international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal data in electronic documents
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA)
  • Colorado’s Privacy Act (CPA)
  • Utah’s Privacy Act (UCPA)
  • Connecticut’s ConnectiCut Data Privacy Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

  1. Our official website at https://exotic-car-collision-specialist.collision-talk.com
  2. Any mobile applications or services we offer
  3. All interactive features and services accessible through our platform
  4. Links to third-party platforms or services found on our website (note that these external sites have their own privacy policies)

Processing Activities

This policy guides how we interact with users in the following scenarios:

  1. Using Our Services: When you sign up and use our applications, access our services as an authorized user, or create an account on our platform.
  2. Visiting Our Websites: Every time you browse our websites linked to this Privacy Policy.
  3. Communication: If you choose to receive communications from us, including newsletters, promotional emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect a range of personal data, which can be categorized as follows:

  1. Account and User Information: This includes your name, user ID, email address, contact number, and any other details you provide when creating an account.
  2. Payment Details: We securely process payment information, such as cardholder name, credit/debit card numbers, expiration dates, and security codes.
  3. Financial and Purchase Data: Information related to your transactions, order history, and financial records for billing and shipping purposes.
  4. Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, mobile advertising IDs, and device information.
  5. Location Data: Your geographical location data when you interact with our services.
  6. Feedback and Reviews: Comments, suggestions, or reviews you submit to us.
  7. Social Media Information: If you choose to connect your social media accounts, we may collect data from these platforms (with your consent).
  8. Product Details: Information about the products you view, purchase, or interact with on our site.

We gather this data through various methods: user input forms, account settings, browsing interactions, cookies, and third-party service providers.

Cookies

Cookies are small text files stored on your browser to enhance your experience on our website. We use cookies for several purposes:

  1. Strictly Necessary: These ensure basic functionalities of our site, such as allowing you to navigate through pages.
  2. Preference and Analytics: They remember your preferences and provide insights into how you interact with our content.
  3. Targeting/Personalization: Cookies enable us to deliver personalized content and ads tailored to your interests.

You can manage non-essential cookies through our Cookie Manager, allowing you to control your privacy settings.

Retention and Deletion

We retain personal data only for as long as necessary or permitted by law. The specific retention periods vary based on the type of data and the purposes for which it was collected. Once the retention period expires or upon request, we securely delete or anonymize your data.

Security Measures

We have implemented robust security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction:

  • Employing encryption protocols for secure data transmission and storage.
  • Engaging reputable third-party processors who adhere to strict privacy standards.
  • Regularly reviewing and updating our security practices to adapt to emerging threats.

Children’s Privacy

We do not knowingly collect personal information from individuals under the age of 18. If you are a parent or guardian concerned about one of our services handling data from your child, please contact us using the details provided below.

Your Rights (Subject to Local Laws)

Depending on your location, you may have certain rights regarding your personal data:

  • Access: The right to request access to and receive copies of your personal data.
  • Rectification: Correcting inaccurate or incomplete personal data.
  • Erasure/Deletion: Requesting the deletion or removal of your personal data.
  • Restriction: Limiting the processing of your data in certain circumstances.
  • Data Portability: Obtaining and transferring your personal data to another controller.
  • Objection: Objecting to the processing of your data for specific purposes.
  • Non-Discrimination: The right to be free from discrimination when exercising your data privacy rights.

To exercise any of these rights, please contact our Data Protection Officer using the details provided in the ‘Contact Us’ section below. We will respond to your request within the time frame permitted by applicable law.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about your privacy rights and protections.

Contact Us

For any questions, comments, requests, or concerns related to this Privacy Policy or your personal data:

We are committed to addressing your inquiries promptly and taking appropriate action regarding your personal information.